Coronavirus : information to passengers traveling from Montpellier  | Aéroport Montpellier Méditerranée

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Flight and service information

Covid-19: information to passagers traveling from Montpellier

Updated on 15/01/2021 at 10.00 am.

 

 

Flight schedule from Montpellier

At the beginning of this year, the number of flights departing from Montpellier will be stabilized to facilitate travel. Tickets are exchangeable and refundable until the day of departure.

Curfew: if you have to travel to or from one of the French cities affected by curfew measures, the government has indicated that a plane ticket with an arrival or departure time after 6pm "will have the value of an exemption". It is therefore imperative that you do not separate your ticket when you arrive at or leave your airport and that you fill in the exemption certificate form made available to you by the State services.

Depending on the final destination, passengers are advised to check the travel conditions on the website of the the Ministry of the Interior and on the website of the the Ministry of Foreign Affairs. Passengers can also consult real-time flight status on the website of Montpellier Airport.  

Coronavirus information: www.gouvernement.fr/info-coronavirus

 

Changing or postponing your travel

Should they wish to change, postpone or cancel a travel booked through an airline, passengers are advised to contact their airline

For any request for information with reservation number (only), we invite you to contact our partners directly:

  • For a hotel reservation: 
    • By filling in the contact form
    • By phone: +33 (0)1 57 32 92 09
  • For a rental car reservation: 
    • By filling in the contact form
    • By phone: +44 161 602 5449 (number not surcharged), accessible every day from 9am to 10pm, including Sundays and public holidays. 
  • For a flight booking + hotel: 
    • By filling in the contact form
    • By phone: +33 (0)1 70 60 60 77 12 (number not surcharged), accessible every day from 9am to 9pm, including Sundays and public holidays.

 

Change or cancel a P6 100% Web car park booked online

For reasons of availability and parking space management, it is not possible to modify a reservation. However, you can cancel your reservation yourself free of charge up to 3 hours before the start of your parking period, directly from your MPL account, tab "My orders", then "View my order" and "Cancel my reservation". Your bank account will be automatically re-credited once the cancellation has been confirmed from your MPL account.

 

To & from the airport

     

    Shops and services

    Proméo Lounge (Departure Lounges): closed.

    Dyneff service station / La Brioche Dorée Snacking: open. Take-away only. 

    Aéroport Hôtel: open. Snacking and take-away only. 

    Baltona Duty free: open.

    Relay Shop and Trib's Bar / Snack (Hall 1 - Departures): openTake-away only. 

    Bread & Co Bar / Snack(Hall 2 - Departures): closed

    Relay Shop and Bread & Co Bar / Snack (Departure lounges): openTake-away only. 

    La Terrasse Bar / Brasserie: closed.

    Trib's Shop / Snack (Departure lounges): closed.

    Car rental: please contact your car rental company to know the opening hours.

     

    A robust security system

    "The aviation world is used to strict compliance with safety and security standards," says Emmanuel Brehmer. “Like all our partners, we have done our utmost to offer optimal protection to our passengers, employees and partners. As I say again and again: the airport was safe, we have made it even safer".

    In close collaboration with the airlines (which require the wearing of masks when boarding), Montpellier-Méditerranée Airport has methodically followed the recommendations of the French Public Health Authorities. In addition to visual messages on site, there are reminders of the well-known barrier gestures through repeated sound messages. The main means used are as follows:
    > Wearing of masks inside the terminal and on board.
    > Boarding and check-in desks as well as all counters are now equipped with plexiglass walls.
    > The passenger route is marked out in order to visualize the rules of social distancing (ground markings at check-in and in the Post Screening area, closure of seats in the boarding lounge, etc.).
    > Limitation to one person per 4m² (with armed surveillance of Hall 2 if necessary)
    > Reinforcement of disinfection measures and use of specific virucidal products
    > Installation of automatic hydroalcoholic gel dispensers at 15 strategic points in the airport.
    > Equipment for all exposed personnel (masks, gloves as well as overalls for firefighters)
    > Reinforcement of the control of thermal air treatment equipment, increase of air renewal flows and shutdown of air conditioning.
    > Pre-checking for the presence of legionella in hot water installations
    > Purging of the cold-water system
    > Allocation of 2 pre-boarding rooms for 1 single flight in order to guarantee the rules of social distancing

     

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